Today, the global business demands extensive and dynamic skills. As leaders you need to
understand every aspect of your business with confidence. LBS provides you with the
skills, knowledge, global capabilities and compatibilities which is required for your career
and business success.
This Executive Diploma programme is designed to take you beyond established best practice by delivering cutting edge thought leadership with innovative learning systems which will help you to address your business challenges.
Not only do we bring together the best faculty, their research and excellent businessexposure, we focus on the most relevant business issues. we don't just use case studies or rely on theory alone, we create an engaging learning experience that provides you with a practical tool box to use back in the work place. we wont tell you what to think, but we inspire you to think differently. while our programmes focus on critical business issues we believe that the organisation is transformed by individuals.
we recognise you need the right mix of business knowledge and self awareness to lead and transform your organisation. we understand that leadership is personal, so we create a reverse learning experience that allows you to find your source of inspiration to lead with confidence and skills.
Introduction to Marketing
Marketing Environment
Consumer Behaviour
Principles of Selling
Marketing Planning, Implementation and Control
IT for Marketing
International Marketing
Management & Decision Marketing Techniques
Marketing Communication
Principles of Direct Marketing
The nature and context of project management
Strategy and project management
Modeling the project system-overview models
Modeling the project system-detail models
Analysing plans
Project structure-teams and Organisation
Management and leadership in project environments
Control of projects
Problems-solving and decision-making
Problems completion and process improvement
Introduction to Human Resource Management
Job Design / Job Analysis
Human Resource Planning
Recruitment / Selection
Hiring and Induction
Training and Development
Performance Evaluation
Safety, Health and Welfare Administration
Disciplinary Administration
Employee Movements
Compensation Management
Grievances Handling
Labour Laws (Sri Lanka)
Preparing for Customer Care and Front Office Work
Verbal and Nonverbal Communication
Customer Service Style
How an Image Works for-or-against-an Organisation
Sales Techniques and Product knowledge
Turn Complaints into a Challenge
Telephone Skills and Customer Service
Servicing Customers from other Countries
Leadership / Customer Loyalty
Recognising Good and Bad Customer Care Behaviour
Etiquette
Time Management
Handling mail and Messages
Introduction to Production and Operations
Operations Strategies for Competitive Advantage
Forecasting
Designing Products, Services and Processes
Operation Capacity
Locating Production and Service Facilities
Layout Planning
Job Design, Production and Operations Standards, and work Measurement
Project Management
Scheduling Systems and Aggregate Planning for Productions and Services
Operations Scheduling
Inventory Control Applications
Japanese Contributions to World Class Manufacturing
Managing for Quality
The Conversion Process in Change
Inventory Control Fundamentals
Material Requirements Planning
Quality Analysis and Control
The Role of the Administrative and Professional Secretary
Organization
Customer Relations and Service
Record Management
Meetings
Body Language
Inter-personal Skills
Wardrobe-Professional Dress
Avoiding Conflict on the Job
Organizing Seminars and Corporate Travel Planning
Business Etiquette
Leadership
Presentation Skills
5 S's
Interviews
Effective Communication
Time Management
E-mail Etiquette
Motivation
Tourism today: why is it a global phenomenon?
Tourism: its origins, growth and future
Demand: why do people engage in tourism?
The supply of tourism
Transporting the tourist
Accommodation
Tour operating and travel retailing
Visitor attractions
The management of tourism
The public sector and tourism
Managing visitors and their impacts
The future of tourism: post tourism?
Introduction to Child Psychology
The methods of child psychology
Theoretical perspectives of psychology
The biological bases of behavior
Pre-natal development and birth
Brain development, motor skills and physical maturation
Emotional development
Language and communication
Cognitive development of structural functional approach
Cognitive development - Individual differences in
intelligence and achievement
Peers and friends
Themes and Theories
Principle of development
The family
Financial Management Objectives
Financial Management Environment
Management of Working Capital
Sources of Finance
Capital Investment Appraisal
Performance Measurement
Introduction to Modern Management
Modern Management Challenges
Planning
Organizing
Influencing
Controlling
Topics for Special Emphasls
Counseling Psychology and its Theoretical Foundation
Guidance and Counseling Strategies
Guidance and Counseling Skills
Planning Treatment and Counseling Skill Training
General Psychology
Bio-Psychology
Developmental Psychology
Abnormal Psychology
Applied Psychology
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